Employee Assistance Consulting (EAC) is a Wells Fargo resource for the work and personal issues that matter most to you. EAC’s consultants look forward to providing you immediate and confidential consultation and support anytime and anywhere. Consultants are always available through our toll free number: 888-327-0027.
Professional Consultation for Personal and Work-Related Concerns
EAC consultants are licensed professionals with graduate degrees in behavioral health.
Each consultant has experience and training to help you deal effectively with the things
that matter to you. Consultants are also Wells Fargo team members who understand
what it is like to work at Wells Fargo. EAC consultants know how to help you connect with
company and community resources.
Confidentiality and EAC
Consultation with EAC is voluntary and private. What you and your consultant talk about stays between the two of you with the exceptions indicated in our statement of confidentiality.
Access: Anytime Anywhere
You don’t need to wait until your concern becomes a crisis. Consultants are available by phone anytime, day or night.
Cost
Consultation with EAC is free and available whenever you want. If another
resource is called for, your EAC consultant will consider your financial situation, health
plan coverage, and community resources when making referrals and recommendations.
Costs associated with certain referrals (such as benefit co-payments) are the responsibility of the team member.
Meeting Diverse Needs
EAC is your partner in exploring solutions. Whether your concern is simple or complex, a consultant
can help you plan and address it. With the support of EAC expertise, team members
have effectively managed concerns such as:
- Relationship or family difficulties
- Work-related issues
- Communication challenges
- Career matters
- Anxiety, depression, or other emotional concerns
- Traumatic or unsettling events
- Robberies
- Stress from financial or legal pressures
- Alcohol or drug use
- Domestic violence or child abuse
- Gambling problems
- Caregiver questions
More Information at EAC Online
Helpful information is also available at EAC Online on Teamworks, where you have immediate access to many articles and links on topics such as depression, relationships, parenting, eldercare, debt management, domestic violence, and work-related issues. Examples of EAC Online's articles and links are on the right side of this page.
Using any Wells Fargo computer, you can reach EAC Online from Teamworks by using the Employee Assistance Consulting link in the "A - Z Site List."
No online information is a substitute for personal counseling. If you are in crisis or are feeling unsafe to yourself or others call EAC (888-327-0027), or 911, or your area's crisis/suicide prevention hotline (if you don’t know that number, dial 0 or 911 to get connected), or go to the nearest emergency room.
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