Annual Benefits Enrollment



This year, enrollment is a must. If you want medical coverage in 2024, you must enroll on Workday by November 9. If you don’t actively enroll during Annual Benefits Enrollment, you won’t have medical coverage next year. Your current medical election won’t roll over. After Annual Benefits Enrollment ends, you’re not allowed to make changes to your 2024 benefits unless you have a Qualified Event.

Big changes to your benefits

We’re simplifying the medical plan options available for you to choose from and encouraging use of high-quality providers. We’re also introducing a new personal health care assistant, called Included Health, to help you understand your 2024 medical plan options. There are three actions you can take to help prepare:

  1. Know what’s new for 2024.
  2. Ask Included Health for help.
  3. Enroll by November 9.
Know what’s new

Know what’s new for 2024

We’re always on the lookout to provide the best in benefits — helping you thrive at work, at home, and everywhere in between.

Here’s what’s new, what’s changing, and what you need to know to get ready to enroll on Workday from October 19 through November 9.

Medical plan changes

We’re introducing three new medical plan options for 2024 to replace the current 2023 medical plans. We’ve thoughtfully optimized each new plan design with a focus on quality, and we’re simplifying the decision-making process with new resources to support you.

Important: The 2023 Copay Plan with Health Reimbursement Account (HRA), Higher Use Plan with Health Savings Account (HSA), Kaiser High-Deductible Health Plans, Kaiser Georgia Plans, Lower Use Plan with HSA, Narrow Network Copay Plan, and Narrow Network Plan with HSA are no longer being offered as medical plan options for 2024. Aetna is also no longer being offered as a provider network.

Your medical plan options for 2024 include:

HSA Plan - Anthem Blue Cross Blue Shield

State What you need to know Things to consider
Alabama, Alaska, California, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Vermont, Virginia, Washington, West Virginia, Wyoming
  • Available nationwide
  • You’re eligible to contribute to a health savings account (HSA). An HSA can help you save on eligible out-of-pocket health care expenses — plus, you may be eligible to receive an employer HSA contribution too.
  • Requires you to pay the full cost of care until you meet the annual deductible. Then, you and Wells Fargo share the cost of services — called coinsurance — until you hit the annual out-of-pocket maximum.
  • Comes with a higher annual deductible but lower premiums.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HSA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • You can go to both in-network and out-of-network providers, but your expenses are generally lower with an in-network provider.
  • If you receive services from an out-of-network provider, you pay a higher annual deductible and annual out-of-pocket maximum.
  • If you currently have an HSA and would like to continue contributing to it, consider enrolling in this plan.
  • If you move from a medical plan with a health reimbursement account (HRA) to this plan, you’ll no longer have access to your HRA balance.
  • If you live in Arizona, California, Georgia, Kansas, Massachusetts, New Jersey, New York, Ohio, Oklahoma, Oregon, Washington, or Wyoming, Aetna is no longer your provider network. 
  • Be sure to check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

HSA Plan – UnitedHealthcare

State What you need to know Things to consider
Arizona, Arkansas, Colorado, District of Columbia, Florida, Iowa, Kansas, Louisiana, Maryland, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, Oklahoma, Tennessee, Utah, Wisconsin
  • Available nationwide
  • You’re eligible to contribute to a health savings account (HSA). An HSA can help you save on eligible out-of-pocket health care expenses — plus, you may be eligible to receive an employer HSA contribution too.
  • Requires you to pay the full cost of care until you meet the annual deductible. Then, you and Wells Fargo share the cost of services — called coinsurance — until you hit the annual out-of-pocket maximum.
  • Comes with a higher annual deductible but lower premiums.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HSA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • You can go to both in-network and out-of-network providers, but your expenses are generally lower with an in-network provider.
  • If you receive services from an out-of-network provider, you pay a higher annual deductible and annual out-of-pocket maximum.
  • If you currently have an HSA and would like to continue contributing to it, consider enrolling in this plan.
  • If you move from a medical plan with a health reimbursement account (HRA) to this plan, you’ll no longer have access to your HRA balance.
  • If you live in Arizona, California, Georgia, Kansas, Massachusetts, New Jersey, New York, Ohio, Oklahoma, Oregon, Washington, or Wyoming, Aetna is no longer your provider network. 
  • Be sure to check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

Copay Plan with HRA – UnitedHealthcare

State What you need to know Things to consider
All states except Hawaii
  • Available nationwide
  • Offers predictable copays for care and prescriptions without having to meet the annual deductible.
  • Provides two in-network tier options with different annual deductibles, copays, coinsurance, and out of pocket maximums depending on which tier provider you visit.
    • Tier 1: Tier 1 Premium providers save you money with lower copays, coinsurance, annual deductibles, and out-of-pocket maximums. And they’re designated Premium by Unitedhealth, based on safe, timely, effective and efficient quality care criteria.
    • Tier 2: Tier 2 providers are also high quality, but they haven’t met the same quality metrics required to be a Tier 1 Premium provider. They’re still in network, so you’ll pay less than using an out-of-network provider.
  • The Tier 1 annual deductible and out-of-pocket maximum count toward the Tier 2 annual deductible and out-of-pocket maximum. And the Tier 2 annual deductible and out-of-pocket maximum counts toward the Tier 1 annual deductible and out-of-pocket maximum.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HRA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • Requires you and your eligible dependents to designate a primary care physician, or PCP. As your trusted single point of contact, your PCP coordinates all aspects of your care. They’ll help connect you with specialists, hospitals, and other providers, if needed. However, you’re not required to get a referral from your PCP to see a specialist or other provider, and you can change your PCP at any time.
  • You and your eligible dependents must select a PCP through UHC by February 29, 2024, or UHC will select one for you.
  • This plan empowers you to have more control over your health care costs. You can choose to use Tier 1 Premium providers and pay less when you receive care, or use Tier 2 providers and pay more when you receive care.
  • You can find Tier 1 Premium providers by calling included Health at 1-833-200-7683 or checking online at www.includedhealth.com/WF. Tier 1 providers are indicated by green circle with a check box on the Included Health website.

 

And, depending on your location, you may have access to the following plan options:

Local Copay Plan with HRA - Anthem Blue Cross Blue Shield

State What you need to know Things to consider
Florida, Georgia, Missouri, North Carolina
  • Focuses on offering high-quality and personalized local care through providers in select areas.
  • Offers $0 copay for primary care physician (PCP) and behavioral health visits — not just preventive and well being visits.
  • Pays for medical care only if you use an in-network facility or provider, but emergency services are covered as in network — no matter where you are.
  • Has copays for prescription drugs.
  • Covers a variety of providers, including PCPs, specialists, hospitals, urgent care centers, emergency rooms, and walk in clinics — all in your community.
  • Comes with a health reimbursement account (HRA) you can use to help pay for eligible expenses.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HRA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • Five new markets in Connecticut, Florida, New Jersey, New York, and Pennsylvania now have access to this plan.
  • There are changes to the local networks that were previously offered in Iowa and Georgia.
  • Check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

Local Copay Plan with HRA - Centivo

State What you need to know Things to consider
Connecticut, Iowa, New Jersey, New York, Pennsylvania
  • Focuses on offering high-quality and personalized local care through providers in select areas.
  • Offers $0 copay for primary care physician (PCP) and behavioral health visits — not just preventive and well being visits.
  • Pays for medical care only if you use an in-network facility or provider, but emergency services are covered as in network — no matter where you are.
  • Has copays for prescription drugs.
  • Covers a variety of providers, including PCPs, specialists, hospitals, urgent care centers, emergency rooms, and walk in clinics — all in your community.
  • Comes with a health reimbursement account (HRA) you can use to help pay for eligible expenses.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HRA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • If you’re in the Centivo provider network, you must choose a primary care physician (PCP) after you’re enrolled.
  • Five new markets in Connecticut, Florida, New Jersey, New York, and Pennsylvania now have access to this plan.
  • There are changes to the local networks that were previously offered in Iowa and Georgia.
  • Check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

Local Copay Plan with HRA - UnitedHealthcare

State What you need to know Things to consider
Arizona, Illinois, Minnesota, Texas
  • Focuses on offering high-quality and personalized local care through providers in select areas.
  • Offers $0 copay for primary care physician (PCP) and behavioral health visits — not just preventive and well being visits.
  • Pays for medical care only if you use an in-network facility or provider, but emergency services are covered as in network — no matter where you are.
  • Has copays for prescription drugs.
  • Covers a variety of providers, including PCPs, specialists, hospitals, urgent care centers, emergency rooms, and walk in clinics — all in your community.
  • Comes with a health reimbursement account (HRA) you can use to help pay for eligible expenses.
  • Allows you and your spouse or domestic partner to earn health and wellness dollars in your HRA by completing certain well-being activities. Visit Health and Wellness Dollars for more information.
  • Five new markets in Connecticut, Florida, New Jersey, New York, and Pennsylvania now have access to this plan.
  • There are changes to the local networks that were previously offered in Iowa and Georgia.
  • Check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

Kaiser HMO - Kaiser Permanente

State What you need to know Things to consider
California, Colorado, Maryland, Oregon, Virginia, Washington, and the District of Columbia
  • This plan is staying the same as 2023. There are no plan design changes for 2024, but premiums are increasing.
  • Offers a copay for certain office visits and prescription drugs.
  • Covers a range of services, prescription drugs, and mental health and substance abuse benefits.
  • Generally, pays only for medical care that is referred by your primary care physician (PCP).
  • Generally, pays for medical care only if you use a Kaiser provider or facility.
  • Provides emergency coverage at non-Kaiser providers or facilities when you need it.
  • The Kaiser — HDHP plan is no longer being offered.
  • If you want to stay in the Kaiser network, this is the plan for you.
  • This plan is no longer being offered in Georgia. 
  • Check your providers by contacting Included Health at 1-833-200-7683, visiting www.includedhealth.com/WF, or downloading the app.

 

Transitioning your care

If your 2024 provider network is changing and your specific provider(s) is not in the new network but you are undergoing extensive treatment for certain medical conditions, contact Included Health to find out if you’re eligible for a transition period for your care. However, outstanding prior authorizations that extend beyond December 31, 2023 will be transferred to your new carrier automatically.

Many prescriptions will also be transferred for you. If you need to take action, you’ll receive a notification from Anthem BCBS, UHC, or Centivo explaining what you need to do. Included Health is available to help you transition your care, too.

Need help choosing?

Included Health is now available as your personal health care assistant to answer questions about the new medical plans. Included Health can give you confidence in understanding your options so you can choose the best fit for you and your family.

As always, ALEX®, your virtual benefits counselor, is available to help you personalize your coverage options so you can make an informed decision on your benefit selections. ALEX, now updated with 2024 medical plan information, can help compare your options and review other benefits to consider during Annual Benefits Enrollment.

Enhanced adoption benefit

Not all paths to parenthood look the same, and we’re eager to support you — no matter what yours looks like. Effective January 1, 2024, a $35,000 combined lifetime maximum for eligible surrogacy and adoption benefits is available for eligible expenses to help you realize your family-building dreams.

Health savings account (HSA)* contribution limit increase

For the 2024 tax year, the new annual contribution limits for an HSA, set by the IRS, are:

  • $4,150 if you cover yourself only (up from $3,850 in 2023)
  • $8,300 if you cover any dependents (up from $7,750 in 2023)
  • Catch-up contributions (age 55 or older) remain at $1,000

While your HSA funds roll over from year to year, your HSA elections don’t roll over. You must make an HSA election each year if you want to contribute to an HSA in 2024. You can see the maximum amount you can contribute to an HSA when you enroll on Workday during Annual Benefits Enrollment.

For employees in an HSA-compatible medical plan making less than or equal to $100,000 in eligible compensation, Wells Fargo may make a separate employer contribution to your HSA through Optum Bank. Any employer contribution from Wells Fargo counts toward the annual maximum. Additional criteria apply.

Health care flexible spending account (FSA) contribution limit increase

For the 2024 tax year, the new annual contribution limits for an FSA, set by the IRS, are increasing. You can make before-tax payroll contributions up to $3,050 annually to pay for eligible expenses (up from $2,850 in 2023). This limit applies to both the Full-Purpose Health Care FSA and the Limited Dental/Vision FSA.

You’re eligible for the FSA if you’re enrolled in any Wells Fargo-sponsored medical plan or if you waive medical coverage. If you’re enrolled in the HSA plan for your medical coverage, you can enroll in the Limited Dental/Vision FSA and still be eligible to make or receive contributions in an HSA. You’re not eligible to contribute to an HSA if you enroll in the Full-Purpose Health Care FSA.

You must enroll in the FSA every year to participate, which means you must make a new election during Annual Benefits Enrollment. If you’re currently enrolled in an FSA, any unused funds from 2023 are available during the 2024 grace period, which ends on March 15, 2024. Any balance remaining at the end of the grace period is forfeited. Keep this in mind when making your 2024 FSA contribution election during Annual Benefits Enrollment.

Tobacco surcharge

Employees who use tobacco products are charged a tobacco surcharge of $600 annually (approximately $23.08 per paycheck) on top of their 2024 Wells Fargo medical premiums. This surcharge is applicable to all tobacco use (including cigarettes, electronic cigarettes, cigars, pipes, and chewing tobacco).

You’ll need to confirm or change your tobacco status in Workday during Annual Benefits Enrollment. If you’re designated as a tobacco user in Workday, after the enrollment window closes, the tobacco surcharge applies to your medical premium. You can avoid the cost of the surcharge by enrolling in the Quit For Life® tobacco cessation program through Optum Rally. By enrolling in this program, you get a credit equal to the cost of the tobacco surcharge. Even if you signed up for Quit For Life® in 2023, you can still sign up again for 2024.

To avoid the surcharge for your first pay period in 2024, you must enroll in Quit For Life® between August 1 and December 15, 2023. If you enroll in the program after December 15, the credit will apply on the first pay period following your enrollment, or as soon as administratively feasible — whichever is later.

To enroll or talk to a Quit For Life® coach, call 1-866-QUIT-4-LIFE or visit member.werally.com > Benefits > Quit For Life.

Note: If you’re a designated tobacco user but you believe it’s unreasonably difficult or medically inadvisable for you to enroll in a tobacco cessation program, you and your physician can complete the Tobacco Surcharge Accommodation Form. If you and your physician complete a request for accommodation form, you’ll receive a tobacco surcharge credit for the full 2024 year. This surcharge credit will be retroactive and show in the first applicable paycheck following receipt of the completed form on HR Services & Support.

Important plan documents

The plans and rates that are available to you depend on where you live and what plan you choose. Choose your location from the drop-down menu below and click Show me my options to view. You’ll see:

  • Plan documents and details for medical, dental, and vision plans.
  • Rates you’ll pay for coverage.
  • Providers networks for your location

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Ask Included Health

Ask Included Health for help

Find your best fit with your new personal health care assistant

With Included Health, you have a dedicated care team standing by to answer questions about your 2024 medical plan options. Maybe you’re wondering if your doctor is in network next year, or you want to learn more about how the medical plans work. Included Health will help explain what’s new and what’s the same. 

And they’re available 24/7 by phone, via chat, or through the Included Health mobile app. Get started by visiting www.includedhealth.com/WF, or calling 1-833-200-7683.

With the Included Health app, you get high-quality care right at your fingertips! You can:

  • Connect with a top-rated provider within minutes.
  • Access details about all of your health care benefits.
  • Get 24/7 support from the Included Health care team.

Plus, starting January 1, 2024, Included Health will provide even more services, including expert second opinions, medical and mental health virtual visits, and support with:

  • Finding high-quality, in-network providers. 
  • Connection to other Wells Fargo resources for holistic care.
  • Claims and billing questions.
  • Tracking your annual deductible and costs for specific services.
  • Treatment decision support with specialized care coordinators.

ALEX: As always, ALEX®, your virtual benefits counselor, is available to help you personalize your coverage options so you can make an informed decision on your benefit selections. ALEX, now updated with 2024 medical plan information, can help compare your options and review other benefits to consider during Annual Benefits Enrollment.

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Enroll by November 9

Enroll by November 9

Enroll on Workday beginning October 19 through November 9, 2023.

If you don’t actively enroll during Annual Benefits Enrollment, you won’t have medical coverage in 2024. Your current medical election won’t roll over. After Annual Benefits Enrollment ends, no changes are permitted to your 2024 benefits unless you have a Qualified Event (for more information about Qualified Events, please review the Benefits Book).

Note: Before you start your enrollment, take the time to add any new dependents in Workday, if applicable. This allows you to add your eligible dependents to coverage while you’re enrolling. You can update dependents before Annual Benefits Enrollment begins. If applicable, starting October 19, you can also update your tobacco user status by answering the Tobacco Use question.

To enroll in benefits (October 19 – November 9, 2023):

When you sign on to Workday from Teamworks at Home, you’ll be prompted to authenticate. Follow the on-screen instructions.

  1. Sign on to Workday. On the homepage under Awaiting Your Action, or in your Workday inbox, select Open Enrollment Change. 
  2. Make your benefit elections. You can choose to either elect or waive coverage for each plan, then follow the on-screen instructions to save your elections. 
  3. Review your elections carefully. Before submitting your elections for each plan, make sure you’ve selected the eligible dependents you want to cover. Once you’ve completed your review, accept the Electronic Signature, then click Submit. After your elections are submitted, you can save or print your 2024 Benefits Statement. You can also view your 2024 elections in the Archive of your Workday inbox. Note: The 2024 Benefits Statement is not emailed or mailed to you.

If you aren’t ready to complete your enrollment right away, you can select Save for Later. However, none of your benefit changes are applied until you return and click Submit to complete your enrollment. If you don’t click Submit, your changes are lost when Annual Benefits Enrollment closes.

If you need to make changes after submitting your elections and before the November 9 deadline, use the global navigation or the View All Apps link to open the Benefits app. In the app, select the Change Open Enrollment button to reopen your enrollment.

Remember: If you don’t actively enroll during Annual Benefits Enrollment, you won’t have medical coverage in 2024. Your current medical election won’t roll over. After Annual Benefits Enrollment ends, no changes are permitted to your 2024 benefits unless you have a Qualified Event.

Resources

Legal notices

For benefits questions:

Included Health

Visit www.includedhealth.com/WF.
Call 1-833-200-7683.

For enrollment support:

Annual Benefits Enrollment Call Center

Call 1-877-HRWELLS (1-877-479-3557), option 7, 3. All relay service calls are accepted, including 711, Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time.

Call volume is heavy throughout Annual Benefits Enrollment. If you need assistance, you’ll likely receive a faster response if you call early in the enrollment period.

For technical assistance:

Call 1-877-590-9000.

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* HSAs are not part of any employee benefit plan covered by the Employee Retirement Income Security Act of 1974, as amended (ERISA), that is sponsored or maintained by Wells Fargo & Company or any of its subsidiaries or affiliates. It is Wells Fargo & Company’s intention to comply with the U.S. Department of Labor guidance, which specifies that an HSA is not subject to ERISA when the employer’s involvement is limited. Establishment of an HSA is completely voluntary on your part.

  • Wells Fargo & Company does not limit your ability to move your funds to another HSA or impose conditions on usage of such funds beyond those permitted under the Internal Revenue Code. However, Wells Fargo & Company will only support payroll deductions or provide funding of health and wellness dollars and other employer contributions, if applicable, for HSAs opened at Optum Bank.
  • Wells Fargo & Company does not make or influence the investment decisions with respect to funds contributed to an HSA. Available HSA investment funds are not guaranteed, and you could lose money.
  • Wells Fargo & Company does not represent that the HSA is an ERISA-covered employee benefit plan established or maintained by Wells Fargo & Company or any of its subsidiaries or affiliates.

An HSA is an individually owned account. The HSA will continue to be your account, even if you leave Wells Fargo or change health plan coverage.

HSA tax references are at a federal level. State taxes may apply to HSA contributions in certain states. In the event that you reside in a state in which such taxation applies, your HSA contributions will be reported to you as income and taxed accordingly. Wellness program incentives that are made to HSAs are excludable from income and wages and, therefore, are not subject to federal income and employment taxes.

Published October 10, 2023