Responding to COVID-19: Wells Fargo India

Last updated on June 16, 2022 at 8:30 a.m. Pacific Time

Information and resources for Wells Fargo employees in India.

See guidance & support by topic

Benefits support
Employee Assistance Program
COVID-19 related work questions
External COVID-19 resources
Payroll and timekeeping/leave
General HR Support

Benefits support

Medical Services

  • Apollo 24/7 Circle Benefits: Provides access to medical services at any time of the day, including video consultations, teleconsultations, COVID-19 related services, and more.  First time users may register at with their personal mobile number and Wells Fargo email. You can also make appointments for COVID-19 vaccinations on the Apollo 24/7 app.
  • For information and clarification on COVID-19 support programs, contact

Medical insurance claims

You can reach out to the Medvantage contacts below for assistance.





Level 1 Escalation

Benefits Connection

  • Website: The website is accessible inside and outside the Wells Fargo network. Your User ID is your employee ID entered as an 11-digit number, with additional zeros at the beginning if needed.
  • Email:
  • Telephone: 0008000504088, Monday to Friday, 12:30 p.m. to 3:30 a.m. local time, weekdays

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Employee Assistance Program (EAP)


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COVID-19-related work questions

Contact your manager or

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External COVID-19 Resources

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Payroll and timekeeping/leave systems

  • ADP® myTime: Call Employee Care international support from 5:30 p.m. to 5:30 a.m. weekdays, local time. 
    • 91 866 954 4772
    • 000 800001 6927 toll free
  • ADP® myPay: Call 8:30 a.m. to 5:30 p.m. weekdays (local time)
    • 1 800 572 5675

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General HR support


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