Our culture is continually renewed by the choices and actions each of us makes every day. Our Code of Ethics & Business Conduct (PDF) (the “Code”) contains basic principles and additional guidance to help us make the best decisions and comply with the laws, rules, and regulations that govern our business. This Code, together with our Vision and Values, Team Member Handbook (PDF), other detailed regional and business work rules, and our more comprehensive company policies, are intended to serve as resources when we are faced with ethics or compliance issues or when we have questions about what to do in specific situations.
As a team member, you should never feel encouraged or pressured to look past our culture, values, or ethics. We all have a responsibility to do the right thing and raise a concern when unethical or illegal behavior involves possible violations of our Code, laws, rules, or regulations — whether it relates to you, your manager, a coworker, a customer, or a third-party service provider. Remember, at Wells Fargo, we are all risk managers.
Your proactive approach and participation in raising concerns are key to helping Wells Fargo appropriately investigate and address all potential issues and concerns.
If you see or suspect a team member behaving unethically, including possible violations of the Code, laws, rules, or regulations — whether it involves you, your manager, a coworker, a customer, or a third-party service provider, use one of the following resources.
You can feel safe raising a concern. Wells Fargo has zero tolerance for retaliation against anyone for providing information about suspected illegal or unethical behavior, regulatory violations, violations of any Wells Fargo policies, sexual or other forms of harassment, discrimination, or inappropriate workplace behavior. Our Speak Up and Nonretaliation Policy is in place to protect you.
When you raise a concern, you can expect your concern to be:
Note: Because of the sensitivity of the information included when concerns are reported, you are generally not notified as the investigation progresses.
Published September 20, 2017