Important: COVID-19 information for employees

Last updated on February 22, 2024 at 8:30 a.m. Pacific Time

Please note that information on this page will be updated shortly following any changes to CDC and company guidance. For the latest updates, contact your manager and have them access the Infectious Disease Management page on Teamworks.

Wells Fargo requires all employees and contingent resources to follow our Health and Safety Guidelines. In states and localities where COVID-19 guidelines remain stricter, you must follow local guidelines.

Wells Fargo Philippines Employees: See the Responding to COVID-19: Wells Fargo Philippines page.

Wells Fargo India Employees: See the Responding to COVID-19: Wells Fargo India page.

Health concerns

Learn what to do if you've been diagnosed with or come into contact with someone who has COVID-19.

I tested positive for COVID, what should I do?

Follow the guidance provided by the Centers for Disease Control and Prevention (CDC) on face coverings and testing. Employees who work in jurisdictions with a reporting requirement (e.g., California) must report positive COVID-19 test results if they have been in the office within 10 days of testing positive. If you do not have access to report your positive test through the COVID-19 Support Request on HR Services & Support, contact your manager who can report your positive test on your behalf. Employees who work in other locations do not need to report positive COVID-19 test results; however, they should follow CDC guidance for isolating and informing those with whom they were in close contact.

If you normally work in the office and feel well enough to work, contact your manager to discuss whether you are eligible to perform your work remotely. See Remote Work Guidance on the HR Services & Support site. Nonexempt U.S. employees who work remotely should continue to track their hours worked in the Workday Time app. If you don’t feel well enough to work, you should apply normal Time Away and Attendance policies, such as PTO or Paid Sick Time.

Note to contingent resources: Contingent resources who test positive for COVID-19 should inform their employer and follow any guidance from them.

What if I am symptomatic for COVID-19, but haven’t tested?

If an employee is sick, they should not go into the office and test for COVID-19 as soon as possible. If they cannot work remotely, they should apply normal Time Away and Attendance policies (such as PTO or Paid Sick Time).

What if I have had close contact with someone with a confirmed diagnosis of COVID-19?

Employees who were exposed to COVID-19 do not need to report this information, but they should follow the guidance found here: What to Do If You Were Exposed to COVID-19 | CDC. If employees choose to quarantine and are unable to work remotely, normal Time Away and Attendance policies apply (such as PTO or Paid Sick Time).