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Teamworks at Home Authentication

Important: Access your W-2 in Workday (U.S.)

  • Use your web browser (such as Google, Safari, Edge) to access Workday; W-2s are not available in the Workday mobile app.
  • Follow the instructions below to sign on to Workday. Note: If it's your first-time accessing Workday through Teamworks at Home, you must set up multi-factor authentication through HYPR or RSA. Follow the instructions in the user guides.
  • Once you’ve logged into Workday, go to View All Apps, then the Pay app. Under Payroll Direct Access, select Tax Documents. In the My Tax Documents window, select the PDF link of the W-2 you want to review or print.

 

On this page

  1. Signing on to Workday globally
  2. Signing on to Alight for dependent verification
  3. Reset your password without calling tech support using the Self-Service Portal

Signing on to Workday globally

Use Teamworks at Home authentication processes when you sign on to Workday. Sign on to Workday based on your employment status following the appropriate steps and links below. Note: Information available and transactions required in Workday vary by region and continue to evolve. 

Active employees, employees on a leave of absence (with system access), and displaced employees on a working notice (with system access):

Use your Wells Fargo email for your username and your AD-ENT/LAN password to access Workday. Select the Workday link to sign on.

For the U.S. only: To obtain documents for 2021 and earlier years (W-2s, payslips, and 1095-C), contact 1-877-HRWELLS (1-877-479-3557), options 2, 1.

Employees on a leave of absence (without system access), displaced employees on a nonworking notice (without system access), and former employees:

Use your Wells Fargo employee ID without leading zeroes for your username, and a unique password you set up to access Workday. Select the Workday link to sign on.

  • To successfully sign on, you must have entered a personal email address in Workday before you went on leave or left Wells Fargo. If you did not update your personal email in Workday:

U.S.: Call 1-877-HRWELLS (1-877-479-3557), options 2, 1 to ensure your email is on file.

Canada: Call 1-866-516-5303, options 2, 1 to ensure your email is on file.

India and the Philippines: Call the appropriate number to ensure your email is on file.

  • India: 000-800001-6927
  • Philippines PLDT/Smart users: 1-800-1-114-2097
  • Globe users: + 632-839-53311

EMEA and APAC: Email the address below to ensure your email is on file: EmployeeCare@wellsfargo.com

  • To set a password or if you forgot an existing password, select the Forgot Password? link on the Workday sign-on page and follow the prompts.
  • Use your PC or mobile browser to access Workday; the Workday Mobile App is not available for your employment status.

For additional information, refer to Support for using Workday.

For the U.S. only: To obtain W-2s, payslips, and 1095-C documents created for 2021 and earlier years, contact 1-877-HRWELLS (1-877-479-3557), options 2, 1.

For former U.S. employees only: You will automatically receive a new temporary password by email after your last day of work if your home email address is in Workday. This will supersede any passwords you may have set previously. You will be able to access Workday on your PC or mobile browser for 18 months post termination to view payslips for January 2022 and beyond. 

Norwest Venture Partners:

Use your full Wells Fargo email address for your username and your AD-ENT/LAN password to access Workday. Select the Workday link to sign on.

  • If you don’t have a Wells Fargo email address, use your AD-ENT/LAN ID plus @wellsfargo.com for your username (for example, if your AD-ENT/LAN ID is u123456, your username would be: u123456@wellsfargo.com).
  • If it's your first time accessing Workday, refer to the HYPR User Guide (PDF) or RSA SecurID User Guide (PDF).
  • To access Workday, you must authenticate through Okta. Refer to the Okta Authentication FAQs for more information.
  • To locate or reset your AD-ENT/LAN password, contact the Teamworks at Home Support line at 1-877-869-7964, options 3, 1, 3. You must provide your Wells Fargo Employee ID number.

For the U.S. only: To obtain W-2s, payslips, and 1095-C documents created for 2021 and earlier years, contact 1-877-HRWELLS (1-877-479-3557), options 2, 1, 1.

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Signing on to Alight for dependent verification

Active employees: Use your Wells Fargo email for your username and your AD-ENT/LAN password to access Alight.

Select the link to sign on to Alight.

First time accessing Alight?
Refer to the HYPR User Guide (PDF) or RSA SecureID User Guide (PDF). For additional support, refer to the Okta Authentication FAQs.

Important: If you have questions, contact Alight at 1-833-762-0482 Monday – Friday from 8:00 a.m. – 11:00 p.m. Central Time.

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Need help with authentication?

Refer to the Teamworks at Home Support page.

Reset your password using Self Service Portal 

Use the Self Service Portal to securely manage your network access and credentials from any devices, anywhere. 

Self Service Portal lets you reset your password and unlock your account using any device without calling Tech Support. All you need is a device and enrollment in RSA SecurID or HYPR (multi-factor authenticator) to get back to work quickly.

Need help?

Contact technical support if you:

  • Don't have either multi-factor authenticator app installed
  • Have a multi-factor app installed but it's not working correctly

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Published July 22, 2025