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Responding to COVID-19: Wells Fargo India

Last updated on April 20, 2023 at 8:30 a.m. Pacific Time

Information and resources for Wells Fargo employees in India.

Benefits support

Medical Services

Apollo 24/7 Circle Benefits: Provides access to medical services at any time of the day, including video consultations, teleconsultations, COVID-19 related services, and more. First time users may register at https://www.apollo247.com/corporate-membership/wellsfargo with their personal mobile number and Wells Fargo email. You can also make appointments for COVID-19 vaccinations on the Apollo 24/7 app.
For information and clarification on COVID-19 support programs, contact indiabenefits@wellsfargo.com.

Medical insurance claims

General inquiries: 1-800-209-8884, Monday to Friday 9.30 a.m. to 5.30 p.m. or email customerservice@medvantagetpa.com
Cashless hospitalization-related transactions: 1-800-209-8444, 24 hours a day, 7 days a week or email nurseline@medvantagetpa.com

You can reach out to the Medvantage contacts below for assistance.

Bengaluru

Hyderabad

Chennai

Level 1 Escalation

Benefits Connection

Website: https://benefitsconnection.tbs.aon.com. The website is accessible inside and outside the Wells Fargo network. Your User ID is your employee ID entered as an 11-digit number, with additional zeros at the beginning if needed.
Email: benefits.connection.india@aon.com
Telephone: 0008000504088, Monday to Friday, 12:30 p.m. to 3:30 a.m. local time, weekdays

Optum

ADP^® myTime: Call Employee Care international support from 5:30 p.m. to 5:30 a.m. weekdays, local time.
- 91 866 954 4772
- 000 800001 6927 toll free
ADP^® myPay: Call 8:30 a.m. to 5:30 p.m. weekdays (local time)
- 1 800 572 5675