| Entry/Mid
Level |
| |
Outstanding
Behaviors |
| |
- Values the diversity of talents, skills and backgrounds that
others bring to team efforts; sees differences as an asset.
- Recognizes the value of all team members' contributions.
- Models respect for differences through own words and actions.
- Seeks different perspectives when developing solutions.
- Listens and gives serious consideration to perspectives that
are different from own perspective.
|
| |
Marginal
Behaviors |
| |
- Does not see the value of different perspectives and styles.
- Devalues others' contributions.
- Demonstrates lack of respect for differences.
|
| Mid/Senior
Level |
| |
Outstanding
Behaviors |
| |
- Models respect for differences through words and actions.
- Actively tries to understand the diversity of our customers,
team members and communities.
- Seeks different perspectives when creating solutions.
- Listens and gives serious consideration to perspectives that
are different from own perspective.
- Articulates the power of leveraging diversity for competitive
advantage.
- Develops sales strategies that reflect analysis and understanding
of the diversity of the markets and customer base for services
in own line of business.
- Facilitates group processes in ways that elicit the best that
each team member has to offer, especially when the team members
have diverse styles and perspectives.
|
| |
Marginal
Behaviors |
| |
- Demonstrates lack of respect for differences.
- Does not see the value of different perspectives and styles.
- Devalues others' contributions.
- Does not understand or articulate the power of leveraging diversity
for competitive advantage.
- Has difficulty facilitating group processes to ensure active
involvement of team members with diverse styles and perspectives.
|
