| Entry
to Mid Level Managers |
| |
Outstanding
Behaviors |
| |
- Has a good understanding of related areas that impact own area's
results.
- Knows who to go to, both internally and externally, for information
needed to solve problems and seize opportunities in own business
unit.
- Gathers and distributes information that keeps own area up to
date on developments in other business units.
- Talks with others who are experts, to extend own expertise.
- Identifies the root causes of problems.
|
| |
Marginal
Behaviors |
| |
- Does not stay up to speed on the strategies and challenges of
related Wells Fargo areas
- Does not communicate or teach team members about the business
of Wells Fargo and related strategies and challenges
- Takes no time to learn about the competition and its strengths
and weaknesses
|
| Mid
to Senior Level Managers |
| |
Outstanding
Behaviors |
| |
- Demonstrates in-depth knowledge of competitors' products and
services.
- Explains to team members the implications of strategies, priorities
and issues faced by other businesses in Wells Fargo.
- Knows a broad network of subject matter experts to call on to
develop integrated customer solutions.
- Generates useful ideas about using technology to improve business
results.
|
| |
Marginal
Behaviors |
| |
- Misjudges competitors' actions because of superficial knowledge
of their strategies, strengths and weaknesses
- Ignores clues and discounts the impact of technology on future
Wells Fargo business
- Cannot easily expand thinking because he/she has an underdeveloped
network of internal and external experts
|
