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Career & Development

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Service Success Profile

Individuals in this role are accountable for adding value to partner relationships and/or external customers; strengthening longer term relationships that contribute to Wells Fargo's success.

Profile Assessment

Knowing the Business
Critical Thinking: Assessing, analyzing and problem solving
BehaviorsDevelopment
 
Knows the Process: Applying knowledge of processes and systems to get things done
BehaviorsDevelopment
 
Leverages Resources: Orchestrating and integrating resources (technology, time, tools, task and people)
BehaviorsDevelopment
 
Building and Managing Relationships
Relationship Savvy: Listening, understanding, responding and building relationships inside and outside the organization
BehaviorsDevelopment
 
Adaptability: Demonstrating flexibility in approach and situation, working with all types of people and changes across the organization
BehaviorsDevelopment
 
Enhancing the Business
Capitalize on Opportunities: Recognizing sales and service possibilities that increase depth of customer relationships
BehaviorsDevelopment
 
Tenacity: the drive to figure things out
BehaviorsDevelopment
 
Core to Wells Fargo
Leads With Integrity: Demonstrating ethics and integrity, adhering to a core set of values during good and challenging times
BehaviorsDevelopment
 
Customer Focus: Knowing and caring about our customers-working as a team to exceed their expectations
BehaviorsDevelopment
 
Takes Accountability: Can be counted on to drive for outstanding results
BehaviorsDevelopment
 
Diversity: Recognizing the value of not just one, but many ways
BehaviorsDevelopment

 

For a printout of the complete profile, including the competencies and related behaviors, choose the appropriate profile:

 

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