Your profile includes your contact information (which may be updated separately), job preferences, qualifications and responses to three basic eligibility questions (Wachovia team members : you will have additional questions). You can create your profile, or update it, without applying for jobs. An application is a version of your profile that contains links to the jobs you are applying for, and is saved separately at the time you submit it or save it as a draft.
Where to start
Contact Information
- Contact details
- Profile status
- Updating your contact information
Profile or Application (Main Page)
- Profile or Application: which version you see
- Preferences
- Adding a resume
- Adding your qualifications
Basic Eligibility
Review and Submit
- How to submit
Where to start
To create a profile without applying for jobs, click the Create Your Profile link on the Job Search Home page or the My Applications page.
Note: Once you have created a profile, you will not see the Create Your Profile link again. Instead, you will see a link to Update Your Profile or Complete Your Draft Applications. For more information on draft applications, see View My Applications.
To create your profile as part of the application process:
- Click the Apply Now link from your job cart or a job description.
- Next, you'll see an introductory screen that explains what information you'll need, including start and end dates for your current and previous jobs, and your resume file, if you would like to add one.
To save your profile to finish later
If you are not able to finish your profile or an application in one session, select the Save as Draft button. This will save what you've entered so far. Now you can navigate elsewhere or sign off. To finish later, go to the My Applications page and find the link to open and complete your work.
Note: Be sure to use the correct link when returning to a draft. If you are finishing an application, do not use the Update Your Profile link -- find the link specific to the jobs on that application.
Saving your information
Our secure servers have a time limit. To avoid losing any information as you work, please click the Save as Draft or Continue button at least once every 20 minutes.
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Contact Information
The first time you create your profile, apply for jobs or update your contact information, your basic contact information is entered in the Contact Information page from the HR system (except for Wachovia team members). However, you must update it separately after that. Updating your information in Teamworks will not update it here.
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Contact details
(Wachovia team members: Please enter your contact information — only the email address is prefilled.)
- Registration Information. This section includes your email address which is used to send you any correspondence related to Jobs. It prefills with your work email address, but you may change it to another address and email type. This is also the place to choose how you'd like hiring teams to contact you -- by phone or email.
- Name. First and last names are required.
- Address. Your home address is prefilled. You may update it, or you may remove it from your profile.
- Phone. Your home phone number is prefilled as the primary number. You may enter a different number and change the phone type. To include more than one phone number, click Add Another Phone Number. For each number you include, also select the phone type. Click the Remove link to delete a number.
- Current Job Information. This information comes from the HR database. You cannot edit it. (Wachovia team members: This section will be blank. Enter your current job information in the Work Experience section of the Profile or Application main page.)
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Profile status
There are two types of profile status: Searchable and Non-Searchable. The status you choose will apply to all versions of your profile and any applications that you submit.
A searchable profile status allows recruiters to discover your profile (including resume) in a search for candidates. If you have submitted more than one application or have updated your profile, the version a recruiter or manager sees will vary:
- When reviewing applications for a specific job, members of the recruiting team who posted the job will see your application for that job. They do not see references to other jobs you may have applied to at the same time, or any previous applications.
- When searching the job seeker database for candidates who might be qualified for a job opening, recruiters will see profiles that match their search terms. Only one profile version is displayed per candidate — the most recent version that best matches the recruiter's search criteria.
- When a recruiter identifies your profile as one that might interest another manager or recruiter, he or she can forward the profile. The system always forwards your most recent profile.
If you choose the non-searchable status, your profile will be seen only by the hiring teams for the jobs you apply for (as described in the first bullet above).
You can change your profile status at any time. A profile status change does not occur instantly, but takes effect the next time the database refreshes (several times a day).
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Updating your contact information
- Whenever you need to update your contact information, click the Update Your Contact Information link on the Job Search Home page or the My Applications page. Click Save when you are finished.
- Whenever you update your profile or apply for jobs, your contact information will be summarized on the Review page Just click the Edit button to change it or view the details.
Note: Unlike any other part of your profile, changes you make in this section are updated on applications you have already submitted, so that hiring teams can contact you at your latest email address or phone number.
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Profile or Application (Main Page)
The Profile or Application page is the heart of your profile and any job application -- the place where you enter your job preferences, education, employment history, and other qualifications. You may also attach a resume here.
Profile or Application: which version you'll see
- If you clicked Create or Update Your Profile, the main page is labeled Profile. No jobs are attached, so this is not an application.
- If you chose at least one job (from a description, search results or your Job Cart) and clicked Apply for Jobs, the main page is labeled Application. There are two sections: Apply for These Jobs, which lists the jobs you selected, and Application Profile, which is just a specific version of your profile that is linked to these jobs.
- When you apply for jobs again, or click Update Your Profile again (from the Job Search Home page or the My Applications page), you'll always see your most recently saved information, whether you saved it as a draft or submitted it (with or without jobs).
- Each time you apply for new jobs, you can make changes to the current profile before you submit it. Once you submit it, you can't make changes to this version (except for your contact information).
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Preferences
All fields in this section are optional. If you are looking for part-time work, you may want to enter the days and hours you are available for work. Entering your preferred geographic location will help recruiters know your preference if a job has openings in multiple locations.
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Adding a resume
If you have a resume, you may upload it, or copy and paste it into your profile. Since the information you might add in the profile fields -- Work Experience, Education, etc.-- may be similar to the contents of your resume, it is up to you whether you use the fields or attach a resume. You may choose how best to present your qualifications. (See Important: Licenses and Certificates, below, for an exception.)
- Adding a resume allows you to customize the look and feel of your qualifications and to highlight information that doesn't correspond to the profile fields.
- Completing the fields allows managers to view all your qualifications together in a standard format.
Resume limits
- You may only attach one resume to each application/profile. Managers do not see all resumes, just the one attached to the application/profile they are viewing.
- For uploaded resumes, acceptable file formats are: doc, pdf, rtf and txt; and the file size should not exceed 1 MB.
- For text pasted into the resume field, the character limit is 32,000.
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Adding your qualifications
To enter information in the sections for Work Experience, Education History, Licenses and Certificates, and Languages, click the Add link. You'll be taken to a page to enter details.
After each entry, click the Save & Add More button to enter more information in the same section, or click Save & Return to go back to the main profile page. When you return to the main page, you'll see a summary of the details you just entered.
Here are some tips for each section:
Work Experience. If you are entering information about your current job, leave the end date blank. (If you enter "To Present" you'll get an error.)
Education History. Enter the state (or change the country if you need to). For states other than California or New York, select your school from the dropdown list.
To select a school in California or New York:
- Next to the School field, click the magnifying glass icon. You'll see the Look Up School page
- Enter the letter your school's name begins with.
- Click the Look Up button.
- Click your school name. You'll be returned to the Add Education History detail page.
- If your school name is not displayed, click Cancel to return to the detail page, and enter your school name in the Other field.
- Enter your major and degree.
Important: Licenses and Certificates. Select these from the dropdown list. When you apply for a position that requires a license or certificate, the system will check your entries in this section — it will not discover licenses and certificates you enter in a resume. If a license or certificate is required for a job and you don't have it, or you have it but don't select it here, the system will decline your application. If you earn the license or certificate later, you may reapply for the job.
Languages. If you are proficient in languages other than English, list them here.
Referral Information. By telling us how you heard about the position, you help us to track the most effective methods of attracting potential team members. You're required to complete this section for each application you submit.
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Basic Eligibility
When you create your profile or apply for jobs the first time, you'll be taken to the Basic Eligibility questions. You're required to answer all the questions. If you are not eligible to change jobs yet, you'll receive an email.
After the first time, if you want to submit updated answers to the questions, you can link to it from the My Applications page.
Important: If you submit updated eligibility answers, you are also submitting your entire profile, including any edits you may have saved earlier without submitting.
A link is also available on the main Profile or Application page next time you apply for jobs or update your profile.
(Wachovia team members: You will also need to answer the questions on the Self-Identification page.)
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Review and Submit
After you complete all your entries to your profile or application, you will see a review page displaying your information. If you wish to make changes, click the Edit button to return to the page you need to fix.
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How to submit
If you are applying for jobs:
- To submit your application for jobs, click the Submit Profile and Apply button.
- To save your application as a draft, click the Edit button next to the Preferences section (not the edit button for Contact Information). Once you are on the editable profile page, click the Save as Draft button.
- To cancel an application, click Cancel. Your application will not be saved as a draft, and the jobs you selected will no longer be linked to your profile. The information you saved on each page of the process cannot be seen by others, but you will see it next time you update your profile or apply for jobs.
After you submit your application:
- You will receive an email confirming that your application has been received. (Note: This email is not an offer of employment.)
- Your application is listed on the My Applications page. Click View Application to see what you have submitted — but you cannot change it.
If you are creating or updating your profile without applying for jobs:
- To submit your profile, click Submit Profile.
- If you don't want to submit the profile, click Cancel. The information you saved on each page of the process cannot be seen by others, but you will see it next time you update your profile or apply for jobs.
After you submit your profile:
- You will receive an email confirming that your updated profile has been received.
- Your new information will be included in future applications (until you change it again).
See the View My Applications page of this Help Center for information.
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